Testimonials


  • Carol took the time to understand my goals and her strategy, which gained me $500,000 over previous offers. I value Carol’s local real estate knowledge and perspective. 


    Carol took the time to understand my goals and her strategy, which gained me $500,000 over previous offers. I value Carol’s local real estate knowledge and perspective. 

    Linda


  • HANDS DOWN……one of the most amazing realtors my husband and I have ever worked with. We have made several real estate investments over the years and I can honestly say Carol’s level of expertise and professionalism was supreme!! She was not interested in just selling us “any” house but made certain we found the “right” home. She will be my first call if I am need of a realtor in the future. She truly is amazing!!!!


    HANDS DOWN……one of the most amazing realtors my husband and I have ever worked with. We have made several real estate investments over the years and I can honestly say Carol’s level of expertise and professionalism was supreme!! She was not interested in just selling us “any” house but made certain we found the “right” home. She will be my first call if I am need of a realtor in the future. She truly is amazing!!!!

    Lisa


  • Carol is awesome to work with from beginning to end. Her level of professionalism and tenacity makes her a tremendous asset to have on your team.Thank you Carol for all that you do!


    Carol is awesome to work with from beginning to end. Her level of professionalism and tenacity makes her a tremendous asset to have on your team.Thank you Carol for all that you do!

    Michael


  • Carol assisted me in selling a $2M home in a very difficult real estate market. Her advice was all encompassing and included staging,artwork, landscaping,repair,marketing and sale strategies. She maintains a high level of integrity, honesty and professionalism. I continue to consult with Carol on real estate issues I am currently involved in. I highly recommend Carol and her team.


    Carol assisted me in selling a $2M home in a very difficult real estate market. Her advice was all encompassing and included staging,artwork, landscaping,repair,marketing and sale strategies. She maintains a high level of integrity, honesty and professionalism. I continue to consult with Carol on real estate issues I am currently involved in. I highly recommend Carol and her team.

    Thom


  • Carol helped us purchase the home we had spent the previous year renting. The process was totally seamless. Imagine not stressing once about a home purchase? She’s cool under pressure and maintains excellent relationships with people within the industry. She has the highest level of integrity you could ask for in an agent.


    Carol helped us purchase the home we had spent the previous year renting. The process was totally seamless. Imagine not stressing once about a home purchase? She’s cool under pressure and maintains excellent relationships with people within the industry. She has the highest level of integrity you could ask for in an agent.

    Kate


  • Carol Lee is an outstanding agent and true gem in this unmerciful market.


    Carol Lee is an outstanding agent and true gem in this unmerciful market.

    Paolo


  • Not only did Carol take the time to understand our unique requirements, she was able to negotiate through some very difficult logistics issues to get us the house we wanted on terms that were better than we imagined possible.


    Not only did Carol take the time to understand our unique requirements, she was able to negotiate through some very difficult logistics issues to get us the house we wanted on terms that were better than we imagined possible.

    Howard


  • We searched for the perfect home for 9 months. We found Carol about 6 months into the process and she led us directly to the home of our dreams. She continues to be a resource and I can’t say enough good things.


    We searched for the perfect home for 9 months. We found Carol about 6 months into the process and she led us directly to the home of our dreams. She continues to be a resource and I can’t say enough good things.

    Dave


  • Carol is such a great agent to work with…we bought our first home last year with her help & she had worked with us for years before that till we found our dream home. She was very patient,active and knowledgable … I definitely recommend her as an agent to hire to help sell/ buy your next property:)).


    Carol is such a great agent to work with…we bought our first home last year with her help & she had worked with us for years before that till we found our dream home. She was very patient,active and knowledgable … I definitely recommend her as an agent to hire to help sell/ buy your next property:)).

    Mona


  • When I decided to move to Orange County, my Mom kept raving that she knew the perfect agent to get me started. Sometimes my Mom can exaggerate about things, but nine months after Carol and I began scouring listings and cruising all around Irvine I now know this was no exaggeration. I could not have hoped to work with as friendly, knowledgeable or patient an agent. We found this short sale property which looked like a good deal, and although Carol cautioned about the complexities that comes with the short sale, we went after it. It took over five months to have our bid accepted, at which point I was having second thoughts (some of which were just out of spite). Carol could have became frustrated or persuaded me to just get the deal done and call it a day, but instead she said with her ever-positive attitude that the right place would come. Then I got an email from Carol at 6AM the day a new listing was posted (no exaggeration): it was the one. Carol hustled to get my bid in first and in the end saved me from unnecessarily increasing the offer. Carol was only concerned with my best interests throughout the entire process, and really what more could you ask for in a Realtor? Thanks so much Carol!


    When I decided to move to Orange County, my Mom kept raving that she knew the perfect agent to get me started. Sometimes my Mom can exaggerate about things, but nine months after Carol and I began scouring listings and cruising all around Irvine I now know this was no exaggeration. I could not have hoped to work with as friendly, knowledgeable or patient an agent. We found this short sale property which looked like a good deal, and although Carol cautioned about the complexities that comes with the short sale, we went after it. It took over five months to have our bid accepted, at which point I was having second thoughts (some of which were just out of spite). Carol could have became frustrated or persuaded me to just get the deal done and call it a day, but instead she said with her ever-positive attitude that the right place would come. Then I got an email from Carol at 6AM the day a new listing was posted (no exaggeration): it was the one. Carol hustled to get my bid in first and in the end saved me from unnecessarily increasing the offer. Carol was only concerned with my best interests throughout the entire process, and really what more could you ask for in a Realtor? Thanks so much Carol!

    Alex


  • My wife and I had the pleasure of working with Carol earlier this year. We had 3 main areas to explore and a challenging list of requirements. Carol broke it down into manageable pieces, so we looked at one area at a time until we understood the options there and could move on. We ended up buying a beautiful, large, custom home in San Juan Capistrano that fulfilled our wishlist. We’re grateful that Carol was well-organized, patient and tireless in helping us find our dream home. Once we did find that home Carol did an excellent job of managing those closing tasks and such that can be time consuming and challenging as well. We would enthusiastically recommend her to others looking for a luxury home in Orange County.


    My wife and I had the pleasure of working with Carol earlier this year. We had 3 main areas to explore and a challenging list of requirements. Carol broke it down into manageable pieces, so we looked at one area at a time until we understood the options there and could move on. We ended up buying a beautiful, large, custom home in San Juan Capistrano that fulfilled our wishlist. We’re grateful that Carol was well-organized, patient and tireless in helping us find our dream home. Once we did find that home Carol did an excellent job of managing those closing tasks and such that can be time consuming and challenging as well. We would enthusiastically recommend her to others looking for a luxury home in Orange County.

    Jaime


  • Carol Lee is by far the best realtor in Orange County. She has great business savvy to understand market trends. But she also has a rare talent in listening. If you tell her what you want, she’ll make it happen! It is a joy to work with such a talented and lovely woman.


    Carol Lee is by far the best realtor in Orange County. She has great business savvy to understand market trends. But she also has a rare talent in listening. If you tell her what you want, she’ll make it happen! It is a joy to work with such a talented and lovely woman.

    Cynthia


  • Carol was very helpful, as well as knowledgable about the entire process. She was well experienced and it was great to have her insight and assistance throughout the process. It was a pleasure working with Carol and when the need arises we will seek her services again.


    Carol was very helpful, as well as knowledgable about the entire process. She was well experienced and it was great to have her insight and assistance throughout the process. It was a pleasure working with Carol and when the need arises we will seek her services again.

    Smith Family


  • Very helpful in buying my house and certainly very knowledgeable in the Newport Beach/Coast area. She will work with you in making things happen for sure. Very helpful and responsive. I would highly recommend Carol


    Very helpful in buying my house and certainly very knowledgeable in the Newport Beach/Coast area. She will work with you in making things happen for sure. Very helpful and responsive. I would highly recommend Carol

    Leena


  • Carol leads an excellent team that steered my recently widowed 82 year old mother through a sale in a down market. They could not have been more thorough or thoughtful. They tended to every preparation detail, got quality workmen who did their jobs on time and Carol got us to the finish line with a finicky buyer. All with mom 2300 miles away. Excellent, realistic communication. It was not unusual to trade emails with Carol at 11pm—her time. Very professional. Extremely acute sense of market value and sales dynamics. Trustworthy. Treated the sale like the multi-million dollar property it’s not.


    Carol leads an excellent team that steered my recently widowed 82 year old mother through a sale in a down market. They could not have been more thorough or thoughtful. They tended to every preparation detail, got quality workmen who did their jobs on time and Carol got us to the finish line with a finicky buyer. All with mom 2300 miles away. Excellent, realistic communication. It was not unusual to trade emails with Carol at 11pm—her time. Very professional. Extremely acute sense of market value and sales dynamics. Trustworthy. Treated the sale like the multi-million dollar property it’s not.

    Geoffrey


  • Carol helped us locate a suitable house for purchase in the Newport Coast area. She visited several homes with us and on our behalf. Carol also helped us find a tenant for the property. As we were not living local to the house we purchased we relied on Carol several times to organize and execute several aspects of the house purchase and rental. Carol was more helpful than we could ever have expected and was always contactable and acted with urgency on our behalf. We plan to work with Carol again in the future due to her professionalism and experience


    Carol helped us locate a suitable house for purchase in the Newport Coast area. She visited several homes with us and on our behalf. Carol also helped us find a tenant for the property. As we were not living local to the house we purchased we relied on Carol several times to organize and execute several aspects of the house purchase and rental. Carol was more helpful than we could ever have expected and was always contactable and acted with urgency on our behalf. We plan to work with Carol again in the future due to her professionalism and experience

    Marian


  • Carol is awesome. She took the time to get an understanding of what I was looking for. She then found the perfect property in and off the run deal at a phenomenal price and then managed a short sale process very well.


    Carol is awesome. She took the time to get an understanding of what I was looking for. She then found the perfect property in and off the run deal at a phenomenal price and then managed a short sale process very well.

    Ryan


  • Carol Lee is highly impressive as a real estate broker. Immensely knowledgeable about her area, and possessed of great insight into her clients’ needs, she removes much of the strain involved in the search for a suitable property and is indefatigable into the bargain: once she knows her clients she does not stop until she finds something suitable, even if this exercise takes (as it did for us) more than one visit to find what we were looking for. Carol is also very helpful with the myriad of detail that arises post-agreement, in our case ensuring that we were guided through the intricacies of Californian escrow from our base in Hong Kong. Overall a most satisfying experience, and we shall not hesitate to use her services again when the need arises.


    Carol Lee is highly impressive as a real estate broker. Immensely knowledgeable about her area, and possessed of great insight into her clients’ needs, she removes much of the strain involved in the search for a suitable property and is indefatigable into the bargain: once she knows her clients she does not stop until she finds something suitable, even if this exercise takes (as it did for us) more than one visit to find what we were looking for. Carol is also very helpful with the myriad of detail that arises post-agreement, in our case ensuring that we were guided through the intricacies of Californian escrow from our base in Hong Kong. Overall a most satisfying experience, and we shall not hesitate to use her services again when the need arises.

    Michelle


  • Carol and her team are super! They are knowledgeable, quick to respond, and helpful in every way. We sold our condo, but if we were to purchase in the Newport area again I would consider no one else.


    Carol and her team are super! They are knowledgeable, quick to respond, and helpful in every way. We sold our condo, but if we were to purchase in the Newport area again I would consider no one else.

    Brian


  • Carol was very helpful in making suggestions to get our home ready for sale; she has a great eye and knowledge of Newport Coast. Obviously it worked because we sold very quickly.


    Carol was very helpful in making suggestions to get our home ready for sale; she has a great eye and knowledge of Newport Coast. Obviously it worked because we sold very quickly.

    Fran


  • I could not have met a better person to know in my move to a new city. Carol is really “THE BEST”


    I could not have met a better person to know in my move to a new city. Carol is really “THE BEST”

    Marc


  • Carol and her team at did a superb job of advising me on preparing my home for sale and marketing the property. They recommended landscapers, home stagers, art designers, painters,repair professionals, photographers and cleaning teams to prepare the home and to maintain the property through the sales process. Carol and her team facilitated the escrow process through to the final closing. Carol is completely familiar with the home market in Newport Coast. I highly recommend Carol and her Surterre team to anyone seriously looking to sell or purchase a property in Newport Coast.


    Carol and her team at did a superb job of advising me on preparing my home for sale and marketing the property. They recommended landscapers, home stagers, art designers, painters,repair professionals, photographers and cleaning teams to prepare the home and to maintain the property through the sales process. Carol and her team facilitated the escrow process through to the final closing. Carol is completely familiar with the home market in Newport Coast. I highly recommend Carol and her Surterre team to anyone seriously looking to sell or purchase a property in Newport Coast.

    Seller


  • Carol Lee is the best residential real estate agent with whom I have ever worked and I would recommend her without reservation to anyone seeking a knowledgeable and charming but tough agent to help them find a house to buy in Southern Orange County. This letter of reference could stop at this point but would lack depth without explanation. My wife and I moved to California from New York about two years ago when Carol found us a rental house in Laguna Beach. Our plan was simple spend a year looking for a house to buy in an neighborhood that most fit our needs. While we were free to seek the advice of any agent, and there were many who were eager, only Carol displayed the patience and understanding we needed. Other agents told us of their skills and depth of knowledge, but Carol actually gave us information about neighborhoods not easily found in published sources and carefully weighed the pros and cons of neighborhoods with us. Carol showed us every house we wanted to see plus more, all with patience and understanding of our needs. Unlike with other agents, we never wasted our time seeing houses that did not fit our criteria. And, if we changed our minds about what we wanted, Carol took note and then adjusted her search criteria. Our tours were always well executed. Carol confirmed all appointments and clearly valued our time above that of her own. During the year we looked for a house, Carol went far beyond what typical agents do she wrote letters to homeowners in neighborhoods in which we were interested to solicit houses for sale, she contacted other agents to look for pocket listings, and she helped with our kids when we toured houses, all with her typical elegant, charming, graceful and pleasant personality! Personality  as a New York real estate developer, I have met and worked with many agents, who lack personality. Carols grace and charm should not be underestimated. During our contract negotiations, Carol did not back down. She understood the nuances of our purchase contract, coordinated all aspects of the negotiations and successfully closed the sale without wavering in her advocacy for our needs. My wife and I would recommend Carol to any of our friends. We hope you have the privilege of working with her."


    Carol Lee is the best residential real estate agent with whom I have ever worked and I would recommend her without reservation to anyone seeking a knowledgeable and charming but tough agent to help them find a house to buy in Southern Orange County. This letter of reference could stop at this point but would lack depth without explanation. My wife and I moved to California from New York about two years ago when Carol found us a rental house in Laguna Beach. Our plan was simple spend a year looking for a house to buy in an neighborhood that most fit our needs. While we were free to seek the advice of any agent, and there were many who were eager, only Carol displayed the patience and understanding we needed. Other agents told us of their skills and depth of knowledge, but Carol actually gave us information about neighborhoods not easily found in published sources and carefully weighed the pros and cons of neighborhoods with us. Carol showed us every house we wanted to see plus more, all with patience and understanding of our needs. Unlike with other agents, we never wasted our time seeing houses that did not fit our criteria. And, if we changed our minds about what we wanted, Carol took note and then adjusted her search criteria. Our tours were always well executed. Carol confirmed all appointments and clearly valued our time above that of her own. During the year we looked for a house, Carol went far beyond what typical agents do she wrote letters to homeowners in neighborhoods in which we were interested to solicit houses for sale, she contacted other agents to look for pocket listings, and she helped with our kids when we toured houses, all with her typical elegant, charming, graceful and pleasant personality! Personality  as a New York real estate developer, I have met and worked with many agents, who lack personality. Carols grace and charm should not be underestimated. During our contract negotiations, Carol did not back down. She understood the nuances of our purchase contract, coordinated all aspects of the negotiations and successfully closed the sale without wavering in her advocacy for our needs. My wife and I would recommend Carol to any of our friends. We hope you have the privilege of working with her."

    Raju


  • Carol Lee is a well organized and well prepared real estate expert. She knows the areas around Newport Beach and can give full data information on each house. She is able to stage a house and make sure that it sells. She has sold houses where others fail. She is dependable, personable and very helpful in all the processes of the real estate business. She has a moral compass and is very trustworthy. She can be counted on to provide ideas and help where ever needed. I highly recommend Carol Lee.


    Carol Lee is a well organized and well prepared real estate expert. She knows the areas around Newport Beach and can give full data information on each house. She is able to stage a house and make sure that it sells. She has sold houses where others fail. She is dependable, personable and very helpful in all the processes of the real estate business. She has a moral compass and is very trustworthy. She can be counted on to provide ideas and help where ever needed. I highly recommend Carol Lee.

    Buyer

These reviews have been verified through Zillow.